FOR SUPPORTED LIVING PROVIDERS
Stable Housing for Your Residents. Consistent Supply for Your Organisation.
For supported living providers, the right property is not just a matter of size and location. It is a matter of stability. Your residents need housing that does not change at short notice, with a supply chain that does not fall away when a landlord changes their mind. We build that supply chain and manage the landlord side of it. You place residents and deliver care.
The problem supported living providers face with property supply
Supported living sits at the intersection of health, social care, and housing. The care model is often strong. The property pipeline is often the bottleneck — and an unstable pipeline means placements falling through, residents in inappropriate accommodation, and commissioners losing confidence.
Common pipeline problems
- ✗ Landlords who agree then withdraw once they understand the resident type
- ✗ Properties that pass initial inspection but fail condition requirements
- ✗ Short-term lets that create instability for residents who need continuity
- ✗ Staff time spent managing individual landlord relationships
- ✗ Referrals accepted without a confirmed property in place
- ✗ Landlords terminating arrangements at short notice
What your pipeline looks like instead
- ✓ Landlords vetted and confirmed before they enter your pipeline
- ✓ Properties inspected to your specification before handover
- ✓ Long-term leases — 3 to 5 years — providing residential continuity
- ✓ THS manages the landlord — your staff focus on residents
- ✓ Properties confirmed before you accept a referral, not after
- ✓ A pipeline that builds as your referral volumes grow
Why the lease term matters for your residents
For residents with mental health needs, learning disabilities, or acquired brain injury, changes in housing are not administrative events. They are significant disruptions that affect wellbeing, care continuity, and sometimes safety. A property that disappears at short notice creates a crisis that your team then has to manage.
A 3 to 5 year corporate lease means your residents are not at risk of a landlord’s change of circumstances. The lease is fixed by contract. The landlord’s rent is paid throughout the term, backed by local authority contracts, housing benefit, and government care package funding. There is no incentive for the landlord to recover the property early and nowhere legally for them to do so.
That is what stability looks like in practice — not a verbal assurance from a landlord, but a commercial contract with defined terms, defined obligations, and defined remedies if those obligations are not met.
In practice
Average lease term
5 yrs
Active leases in place
50+
Typical sourcing time
2–4 wks
What your property pipeline includes
Properties matched to your resident profile
You tell us the property type, size, and specific requirements your residents need. Your pipeline is built around those specifications — not around what happens to be available at the time.
Landlords who understand the occupant type
Your supply does not come from landlords who are unaware that their property will house individuals with complex needs. Landlords in your pipeline have been briefed and have agreed. There is no bait-and-switch at the point of placement.
Schedule of condition — documented before you move in
You get a full schedule of condition before your residents move in. That document is the baseline for any dilapidations discussion at the end of the term — protecting your organisation and giving your team clarity from day one.
Fixed lease terms — 3 to 5 years
Your residents do not face housing disruption because a landlord changed their mind at the end of a short tenancy. The corporate lease runs for an agreed fixed term. Your residents have continuity. Your commissioners have confidence.
THS manages the landlord relationship
Your team manages residents. We manage landlords. That division is structural. If a landlord has a concern about the property, it comes to us. Your support workers are not fielding property calls alongside their care responsibilities.
A pipeline that grows with your referrals
As your contract volumes with commissioners grow, your property supply grows alongside them. We build the landlord side of the pipeline to match your operational capacity — not the other way around.
How your pipeline is built
01
Your needs assessment
You describe your resident profile, property requirements, geography, and volume. We confirm what is possible and what the timeline looks like to have your first property ready.
02
Landlord sourcing and briefing
We identify landlords whose properties match your requirements. We brief them on the occupant type and confirm their willingness before you see the property. No surprises at handover.
03
Property preparation and handover
Schedule of condition completed. Property prepared to the agreed standard. You receive the property ready for your resident — not a project to manage before placement can happen.
04
Ongoing landlord management
Throughout the lease term, we handle the landlord relationship. Rent, maintenance queries, compliance — those come to us. Your team’s attention stays on the people in your care.
Where we operate
Your pipeline currently draws on landlord relationships across Greater London and the South East — including Surrey, Kent, Essex, Hertfordshire, Berkshire, and Hampshire. We are expanding nationally. If your organisation operates in or near this geography, the conversation starts now. If you are outside this area and expanding towards it, we welcome an early discussion.
Is this right for your organisation?
Your pipeline works well here if:
- ✓ You are a supported living provider, CIC, or registered provider in England
- ✓ You have active referral streams or commissioner contracts
- ✓ Your residents need long-term, stable housing — not short-term accommodation
- ✓ You operate in London or the South East, or are expanding there
- ✓ You want landlord management handled outside your care team
- ✓ Your funding model includes supported housing benefit or ICB commissioning
This probably isn’t the right fit if:
- ✗ You need emergency or crisis accommodation on a nightly basis
- ✗ Your residents need property for less than 12 months
- ✗ You have no confirmed referral stream or funding in place
- ✗ You require your own name on the lease as tenant
Tell us what your residents need. We’ll build the pipeline around it.
The first conversation covers your resident profile, property requirements, geography, and referral volumes. We confirm what your pipeline looks like and what is achievable within your timeline. No obligation — just a clear picture of what is possible.
Properties typically sourced within 2 to 4 weeks of confirmed needs assessment.
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